This section contains a few of the comments and stories that have been related to us by some of our customers.
I have to tell you the service you provide is exceptional. I have been approached by competitors who try to beat your prices, and delivery, but you have nothing to worry about.
You have our loyalty due to the good prices, and incredible service. I cannot imagine anyone giving us the kind of service you offer.
I really want to thank you sincerely.
Have a great day.
"Quick note to tell you how happy I am with my new Pelican cases, and the service you provided to me again was flawless, from quick shipping
to clear invoices, nothing is missed by your team." Frederic
"Thank you very much for the great service. We look forward to doing business with you again when we can". Gordon
"The cases are such a hit I would like to order two more." Sharon
"got it love it and will be in touch for the gun case, thanks." Ken
"Thanks! I like the case and appreciate your time in helping me get the extra padding fitted. Take care." James.
"The case came yesterday and most pleased. Very nice and very good communication and delivery. I will recommend you to other people I know. Take care and hope to do business again, Have a safe and enjoyable holidays". Tim
"I just recieved my 1610 with the pick n' pluck foam. I ordered it less than 24 hours ago, and it arrived in perfect shape. I just wanted to let you know
I am very pleased with your service, and will recommend you in the future. Keep up the good work." Matthew
"First to tell you how thrilled I am about your service. I received my stuff this morning and everything fits perfectly. Thank you." Frederic
"I recieved the Pelican case for the Sony camera and it fits GREAT! I must admit I had my doubt about my tracing and dimensions and how accurate they would be. The camera fits very snug but does not have to be forced in. GREAT JOB!" Tedd
"Hello I am Ryan Sargent I recently bought a Pelican 1200 case from you and it's great. I received it only 3 days after ordering it and the price was great compared to others. Right now I have a Garmen GPS unit in it and a pair of Motorola hand radios. The case is perfect for these, love it."
"I got the 1750 Pelican case today and love it and the free light works great. Thanks for your help.My friend is considering buying a handgun after Christmas and I will highly recommend he buy a Pelican case for his new purchase from you. It is hard to find true customer service these days and your lighting fast response and quote was great. I just received a quote today form another company for $250.00 and I requested all the quotes the same day. Well thank you for your help it was a pleasure doing business with you. " Joseph Johnson
" We just received this and I absolutely love it! Thank you for all of your help, I will sure and let you know if we will be needing another one in the future. Thanks again for such a quick and great job! " (Kim Chestnut)
" Thanks again for the great service, I will be ordering again. At least one more 1750 and maybe some some smaller acc. cases. Great service! " (George)
" The cases arrived first thing this morning. They look great! Thanks for your excellent work. Best regards", (Dave)
" Thank you for your prompt reply and your good advice. Apparently the Australian agency has been changed (could it have been because of poor service to customers????) and when I contacted the new agent, he immediately organized the posting of the replacement catches. He is also organizing one their reps to contact me with current prices etc.So all has moved in the right direction thanks to you. Best regards," (Ted Jones)
" Last week, I purchased a Pelican Travel Vault from Larry based on information from your website. Your company had very competitive prices and I was pleased to see that you also have excellent customer service. My case arrived at my door only four days after I called in the order. Thank you for such a pleasant business transaction." (Bryan Tucker)
" Very nice online ordering system, I was very impressed by it." (K. LaFontaine)
" You have the best online purchasing program that I have seen, and we are in the business of designing them for fortune 500 companies. I really like the feature that allows the customer to print out the receipt. It is very user friendly." (G. Fisher)
" We received the case the next morning as promised and we are pleased with the results. Thanks for the painless and very prompt manner in which you handled my request. If we need cases in the future, we will seek out CUSTOM CASE COMPANY first." (Bud Finney, Enviromental Consultant)
" I just got back from China and had a chance to see the sword case. You guys
did a fantastic job. Thanks for all the good work." (Bud Weightman)
" Thanks for meeting with us. You have a good product " (C. Carson, Non Production Buyer)
" Thanks very much for the case you built for us. We are very happy with it. It came just in time for us to use it. We will no doubt recommend your services to others who ask us about the case and how to get one." (K. Osburn, President)
" Thank you for the follow up. The guys are really happy with the new case." ( F. Costa )
" The Tour has been going really well as the cases are still together (was there any doubt ?). We've done 17,000 miles in the last month. The Canadian Tour starts Sept. 26th in Vancouver " ( M. Lamarche )
" A late thank you and I want to let you know that the company is very happy with the cases. They are what we wanted and you have been very helpful." (C. Lerza)
" The 1650 we got from you is fabulous. Thanks. " (P. Minn)
"I was driving down along Highway 417 when I noticed what appeared to be a flight case lying on the side of the road. I pulled over and upon closer inspection found that it was a rack mount case with a Bryston 4B amplifier inside. Everything was intact, apart from a few dents and scrapes on the case and the front face plate of the amplifier was slightly bent. I recognized the engraving on the amplifier as belonging to a local Sound and Lighting rental company and after returning the equipment it was discovered it had fallen off of the back of a pickup truck. The amplifier still worked fine and the rental customer was relieved to hear it had been returned."
" I was about to leave my seat on the airplane and happened to be looking out my window when I saw our tilt-wheel case doing a 360 off of the baggage conveyor belt. I watched with horror as my 3 laptops, docking stations and video conferencing equipment plummeted to the tarmac. Unfortunately (for someone else) the cases fall was broken by a Samsonite suitcase which was totally flattened by the impact (the case and contents weighed about 100 lbs.). As I was making my way through the terminal I tried to keep a straight face as the poor guy who owned the luggage our case had destroyed was struggling and trying to stuff his belongings back into his demolished suitcase. Our case required some minor surgery to one of the wheels but everything else was OK and we continued our sales trip."